Frequently Asked Questions
What happens during the free consultation?
The free consultation is an opportunity for you to share briefly about your reason for seeking counseling at this time and ask any questions which will help you decide if we might be a good fit to work together.
What can I expect from the therapeutic process?
You have taken a positive step by deciding to seek therapy. The outcome of your treatment depends on many things, including your willingness to engage in this process, which may, at times, be uncomfortable and painful. Remembering difficult or traumatic events and becoming aware of feelings attached to those events can bring on strong feelings, and can also be a catalyst for the change you are seeking.
While I can't guarantee specific outcomes of counseling, my commitment is to support you and do my best to understand you, your strengths, your needs, and your goals; and help clarify your path to get there.
How long does therapy last?
The frequency and duration of counseling will vary from person-to-person. As a client-centered therapist, I trust that the client knows their own needs best, so typically let the client decide on the frequency of sessions. However, if over the course of treatment, it seems that the frequency of sessions needs to be adjusted, I will discuss this with you.
The duration of counseling will largely be determined by how quickly we reach your therapy goals. Therapy goals are created as part of a client's treatment plan and is done collaboratively in the first few sessions.
Do you accept insurance?
As a Licensed Mental Health Counselor Associate (LMHCA), I am not yet paneled with insurance. Clients who choose to work with me typically submit a superbill to their insurance company for reimbursement, if their insurance company covers services provided by an LMHCA. If you would like to access your out-of-network benefits, I recommend calling your insurance company to find out what your out-of-network mental health benefits are and if they reimburse claims for services provided by an LMHCA. Some questions you may want to ask:
Does my plan reimburse for services provided by associate-level therapists?
Does my policy include outpatient mental health benefits? If yes, is telehealth also included in my benefits?
Am I required to pay an out-of-network deductible? If yes, how much is the deductible, and how much of the deductible has been met?
Am I required to have a prior authorization or referral from a primary care provider?
What percentage of out-of-network cost will be reimbursed to me?
How do I submit a claim for reimbursement?
How long do I have to submit a claim?
What is a Good Faith Estimate (GFE)?
Starting January 1, 2022, as part of the No Surprises Act (NSA), health care practitioners are required to provide a Good Faith Estimate to clients/patients that choose not to use health insurance benefits to pay for health care services, or are self-pay. The purpose of the GFE is to help those seeking services to know and understand their out-of-pocket healthcare expenses. Clients of New Dawn Counseling will receive a GFE at the start of services in their client portal account and may request one at any time during the course of treatment.
For more information about client rights related to the Good Faith Estimate, refer to the Centers for Medicare and Medicaid Services document found here: link to document.
What is a Superbill?
A Superbill is a receipt for a session with an out-of-network counselor allowing the client to submit to their health insurance. A Superbill may be requested by a client of a mental health professional when the client pays out-of-pocket for the qualified medical expense. Reimbursement will be determined by the individual healthcare policy at the time the claim is received.
A Superbill is a statement of service(s) from a provider. The statement reflects the date(s) of service (DOS), the service code or CPT code, the diagnosis code(s) and the billed amount from the rendering provider, along with their credentials.
For more information about how to seek reimbursement from insurance with a superbill, click here.